You’re likely here because you’re:

  • In need of a designer for your project/s
  • But you’re not sure who to pick: an agency or a freelancer
  • And all the other guides on this topic are just boring

We’re not here to waste your time.

This guide is: Kept short and relevant to what you need.

Let’s dive in.

Should you hire a freelancer or a design agency?

Hire a freelancer if you’re on a tight budget and want personal touch. Or, hire an agency if you have a complex project and prefer hands-off ease.

To be honest, the realest answer you’ll get to this question is really: “Up to you”.

But let’s explore your options!

1. Why: Freelance Designer

Freelance Designer
  • Ideal for: Small projects, tight budgets, personalized touch, unique style.
  • Pros: Cost-effective, direct communication, flexible, tailored approach.
  • Cons: Limited resources, might lack specialized skills, project management falls on you.

2. Why: Design Agency

  • Ideal for: Large projects, diverse design needs, hands-off approach, expertise.
  • Pros: Scalability, access to specialists, full-service solutions, streamlined process.
  • Cons: Higher cost, less personal touch, less flexibility, potential onboarding time.

Differences: Agency vs Freelancer (Design)

FeatureDesign AgencyFreelance Designer
CostHigherLower
ExpertiseBroaderSpecific
TeamworkStructuredIndependent
CommunicationFormalInformal
Project ScopeLargeSmall/Medium
Timeline FlexibilityLess FlexibleMore Flexible
RevisionsLimitedUnlimited
ScalabilityHighLower
ControlLessMore
OwnershipAgencyFreelancer

Let’s explain a little bit.

1. Team & Skills

  • Agency: Agencies have a team of designers with diverse skillsets, allowing them to tackle complex projects requiring multiple specializations like graphic design, UX/UI design, and branding.
  • Freelancer: Freelancers typically specialize in specific areas like illustration, typography, or web design. While some have broader expertise, you may need to hire multiple freelancers for diverse needs.

2. Cost & Value

  • Agency: Agencies often charge higher rates due to their overhead costs and team structure. However, you’re paying for experience, diverse skills, and potentially faster turnaround.
  • Freelancer: Freelancers generally have lower rates because they operate independently. But depending on their experience and skillset, the quality and speed of work might vary.

3. Your Control

  • Agency: You communicate with a project manager who coordinates with the design team. This can offer a smoother workflow but less direct interaction with the designer.
  • Freelancer: You work directly with the freelancer, allowing for close communication and control over the creative process. However, it requires more effort from your side to manage the project.

4. Extra Factors

  • Project Size and Complexity: For larger, complex projects, an agency’s resources and diverse skills might be more suitable. Smaller projects or specific design needs might be better suited for a freelancer.
  • Flexibility and Scalability: Freelancers offer greater flexibility in terms of project scope and duration. Agencies can scale their resources to meet larger project demands.
  • Experience and Reputation: Check references and portfolios to assess the track record and expertise of both agencies and individual freelancers.

Conclusion

Ultimately, the best choice depends on your specific needs, budget, and project requirements.

Weighing the pros and cons of each option will help you find the right design partner for your success.