Businesses need graphic design agencies to enhance their visual communication and brand identity, which are crucial for attracting and retaining customers in a competitive market. Hiring a professional agency provides access to a diverse team of experts, ensuring high-quality design that can lead to significant improvements in customer satisfaction and engagement. Studies show that 73% of companies working with design agencies report higher customer satisfaction compared to 49% using freelancers. Additionally, organizations that prioritize design achieve revenue growth rates one to two times higher than the industry average, underscoring the financial benefits of investing in professional graphic design services. By outsourcing design needs, businesses can save time and resources, allowing them to focus on core operations while benefiting from the latest tools and trends in the industry.

To hire a graphic design agency effectively, business owners should start by clearly defining their project needs and budget, which helps narrow down potential candidates. Reviewing the agency’s portfolio is crucial to assess its style and versatility, ensuring it aligns with your brand vision. With Agency Reviews, business owners can learn about the real experiences that people had with graphic design agencies. These insights are particularly valuable when deciding which agency to hire. 

In this article, we will explain:

  • What does a graphic design agency do
  • Why hire a graphic design agency
  • How to maximize return on investment (ROI) with a graphic design agency
  • Top 8 graphic design agencies on the Agency Reviews platform
graphic design agency

What Does a Graphic Design Agency Do

​​A graphic design agency specializes in creating visual content that communicates a brand’s message effectively and enhances its identity across various platforms. These agencies typically employ a team of skilled professionals, including graphic designers, UI/UX designers, brand strategists, motion graphic artists, and project managers, who collaborate to deliver tailored design solutions. There are several types of graphic design agencies:

  1. Full-Service Agencies: These agencies handle a wide range of services, including branding, web design, motion graphics, packaging, and marketing collateral, offering comprehensive solutions for businesses looking to build or enhance their visual identity.
  2. Specialized Agencies: Focused on specific areas like UI/UX design, motion graphics, or print media, these agencies cater to clients with niche needs, such as app interfaces or trade show design.
  3. Tech-Enabled Agencies: These agencies use advanced tools and subscription models to provide scalable and fast design solutions for businesses requiring high-volume or rapid turnaround designs.
  4. Freelance Collectives: Comprised of independent designers working collaboratively, these agencies offer flexibility and cost-effective solutions for smaller projects.

Why Hire a Graphic Design Agency

Hiring a graphic design agency offers several key benefits that can significantly enhance a business’s branding and marketing efforts:

Instant Expertise

By hiring a graphic design agency, businesses gain immediate access to a team of skilled professionals with specialized knowledge in various design areas, eliminating the need for time-consuming training and onboarding processes. This expertise allows projects to commence quickly and efficiently, ensuring high-quality outcomes from the start.

Access to Collective Skills

Agencies provide a diverse range of skills under one roof, including graphic design, UX/UI design, branding, and project management. This collective expertise ensures that every aspect of a project is handled by the right specialist, leading to more cohesive and effective designs.

Cost Control and Budget Flexibility

Engaging a design agency helps businesses manage costs effectively by adhering to defined project scopes, and minimizing unexpected expenses associated with hiring and maintaining an in-house team. This budget flexibility allows for better allocation of resources.

Fresh Perspectives

Agencies bring an external viewpoint that can help break internal biases and echo chambers. Their experience across various industries provides valuable insights into market trends and user behaviors, leading to innovative solutions that might not emerge from an in-house team.

Access to Latest Tools and Technologies

Graphic design agencies invest in cutting-edge software and tools necessary for high-quality design work. This access ensures that businesses benefit from the latest innovations without needing to invest in expensive technology themselves.

Long-Term Partnerships

Hiring a design agency can lead to ongoing collaborations that extend beyond individual projects. These partnerships foster continuous improvement and adaptation of designs based on evolving business needs, ensuring that brands remain competitive.

Improved Focus and Productivity

By outsourcing design tasks to an agency, businesses can focus on their core operations while leaving the creative work to experts. This division of labor enhances overall productivity and allows internal teams to concentrate on strategic initiatives.

benefits of hiring a graphic design agency

How to Maximize Return on Investment (ROI) With a Graphic Design Agency

To maximize return on investment (ROI) with a graphic design agency, business owners can follow these strategies:

  1. Define Clear Objectives: Start by setting specific, measurable, achievable, relevant, and time-bound (SMART) goals for your design projects, such as increasing brand awareness, generating leads, or boosting conversions. Aligning creative work with these objectives ensures that every design element contributes to measurable outcomes.
  2. Leverage Data-Driven Insights: Use analytics tools like Google Analytics or heatmaps to assess how designs impact user behavior and campaign performance. Data-driven decision-making allows businesses to refine creative assets based on actual audience engagement and optimize for better results.
  3. A/B Testing and Continuous Optimization: Test different versions of creative elements—such as imagery, headlines, or calls-to-action (CTAs)—to identify what resonates best with your audience. Continuously monitor performance metrics like click-through rates (CTR) and conversion rates to adjust designs in real time for maximum impact.
  4. Collaborate Across Teams: Ensure close collaboration between your graphic design agency and internal teams such as marketing, sales, and analytics. This cross-functional approach ensures that creative assets are aligned with broader business strategies and can be adjusted based on feedback and performance data.
  5. Invest in High-Quality Creative Assets: High-performing visuals are critical for driving engagement and conversions. Research shows that effective ad creatives can account for nearly 49% of ROI, emphasizing the importance of investing in professional design services that deliver compelling and visually appealing content.
  6. Monitor Full-Funnel Performance: Track the impact of creative assets throughout the customer journey—from initial impressions to final conversions—using tools like UTM parameters and attribution models. This holistic approach ensures that designs contribute to bottom-line results.
  7. Refresh Creative Regularly: Avoid ad fatigue by rotating visuals, updating designs seasonally, or introducing new formats to keep your audience engaged. Regularly refreshing creative assets ensures continued relevance and effectiveness.

Top 6 Graphic Design Agencies on the Agency Reviews Platform

Did you know that there are over 45,000 agencies on the Agency Reviews platform? Business owners can use the platform to read unbiased reviews and 100% real experiences from people who worked with agencies that specialize in design, advertising, branding, SEO, PR, web development, and more. 

Each of the following agency reviews includes pros and cons from real users:

Delesign

Agency Reviews

delesign graphic design agency
  • Founded: 2017
  • Location: Information not specified
  • Services: Delesign offers a subscription-based, flat-fee unlimited graphic design service. Their offerings include web and app design, logo design, branding, video editing, motion graphics, UI/UX design, and more.
  • Clients and Projects: Delesign has collaborated with over 1,400 brands, including Byju’s, Harvard Alumni Entrepreneurs, and Remax. They have worked on projects ranging from business card designs and email newsletters to social media posts and flyer designs.

OneNine

Agency Reviews

onenine graphic design agency
  • Founded: 2012
  • Locations: Nashville, Tennessee, and Dallas, Texas
  • Services: OneNine specializes in web design, development, and comprehensive website management. Their services include custom website design, cloud-based software and app development, visual branding (logos, marketing materials, merchandise design), and end-to-end website management.
  • Clients and Projects: OneNine has worked with a diverse range of clients, providing tailored solutions to meet specific business needs.

Icepick

Agency Reviews

Icepick graphic design agency
  • Founded: 2015
  • Location: Fort Worth, Texas
  • Services: Icepick is an award-winning local SEO and web design agency. They offer templated and custom website designs, local SEO services, and website maintenance.
  • Clients and Projects: Icepick has collaborated with companies such as EMC Insurance, AegisLiving, Iris Telehealth, Doctor Butlers, and Kojima Productions.

Vector Is Love

Agency Reviews

vector is love graphic design agency
  • Founded: 1999
  • Location: Burbank, California
  • Services: Vector Is Love is a visual communication studio specializing in video production. They focus on helping clients effectively represent themselves to the world through high-fidelity visual content.
  • Clients and Projects: They emphasize working with kind, open-minded individuals and organizations that aim to make the world a better place.

VeryVisual

Agency Reviews

veryvisual graphic design agency
  • Services: VeryVisual offers visual design services, including branding, web design, and marketing materials.
  • Clients and Projects: They have worked on projects for brands such as Robert Mondavi Private Selection, Chase Bank, Johnson & Johnson, AT&T, Pebble Padel, Exxon Mobil, Jess Beauty, Kim Crawford, Coors Light, Goldman Sachs, Ace Entertainment, and Dove.

Axamo

Agency Reviews

axamo graphic design agency
  • Services: Axamo is a web, branding, and graphic design agency offering services such as strategy, UI/UX auditing, consultation, web and interface design, branding, and development.
  • Clients and Projects: They have worked with clients like Ringba, CommerceAI, Level, RankedAI, DefyTrends, Ombre, Copper Mobile App, Zoho Marketing, Wrike, Scoro, and Hive.

In conclusion, hiring a graphic design agency can significantly benefit business owners by providing access to professional expertise and creative insights that enhance brand identity and visual communication. Graphic design agencies possess the skills to create visually appealing designs that resonate with target audiences, ensuring that marketing materials, websites, and social media graphics stand out in a crowded marketplace. Additionally, partnering with a graphic design agency allows business owners to save time and resources, enabling them to focus on core operations while experts handle the intricacies of design, ultimately leading to improved customer engagement and brand loyalty.

With Agency Reviews, you can be sure you are in the right place to find the best agency. With over 45,000 agencies on the platform, you can read reviews about agencies that focus on design, branding, SEO, web development, PR, and more. Visit our platform to discover the best graphic design agencies and take your marketing efforts to the next level.